All posts by SEMHG

Good Health Gateway Diabetes Rewards Program

The Good Health Gateway Diabetes Care Rewards Program is offered to SMHG non-Medicare health plan members living with diabetes, pre-diabetes, or gestational diabetes. Click here for program requirements.

To learn more and register, go to Good Health Gateway and select Southeastern Massachusetts Health from the drop-down.

For customer service inquiries, please contact the Good Health Gateway Member Services Department at 800-643-8028. Customer Service Hours of Operation: 8:30 AM to 6:00 PM (EST), Monday through Thursday and 8:30 AM to 5:00 PM (EST) on Friday.

Telemedicine

Getting sick isn’t convenient. But Well Connection is. Telehealth Member Brochure (PDF)

SMHG members can see licensed doctors and providers for non emergency medical and behavioral health care services with $0 copays*, using live video visits on your favorite device. *HDHP members must meet your deductible first.

Blue Cross Blue Shield (BCBS) Well Connection telehealth video visits are secure. Board-certified physicians and licensed clinicians are required to provide patients with private, secure, HIPAA-compliant, and confidential online visits.

You and your family members can visit doctors and providers anytime, anywhere in the United States, at home, work, or on vacation—weekends and holidays included. All you need is an internet connection and a smartphone, tablet, or computer with a webcam.

Getting Started is Easy!

Well Connection is easy to use. Here’s what to do:

  • Download the BCBSMA MyBlue app or visit BlueCrossMA.org.
  • Create an account or sign in.
  • Select My Care from the Home Menu.
  • Select Well Connection Video Visits under Remote Care. Scheduling a consult with a doctor takes just a few minutes online.
  • After the consultation, you can review your visit notes online and download them to share with your regular doctors.

Common Conditions Treated

Urgent Care Behavioral Health
Bronchitis Bereavement
Cold & Flu Child behavior
Diarrhea Couples therapy
Gout Depression & anxiety
Hypertension Divorce
Migraines Sleep disorders
Pink eye Stress
Pneumonia Substance use disorder
Sinus & respiratory infections Trauma
Sore throat
Strep throat
Urinary tract infections

CanaRx – $0 Copay for Rx

CanaRx is a voluntary international mail-order prescription program available to eligible employees, non-Medicare retirees, and their dependents of the Southeastern Massachusetts Health Group.

Brand name medications, in the original factory-sealed manufacturer packaging, are delivered DIRECT TO YOUR DOOR from certified pharmacies in Canada, the United Kingdom, and Australia. YOU PAY NOTHING thanks to the savings CANARX brings to your plan.

Receive a $50 Amazon Gift Card for enrolling in the CanaRx program with a qualifying prescription for a 90-day supply with 3 refills!

Check to see if a medication is offered by calling CanaRx at 1-866-893-6337 or by viewing the complete formulary. You can also enroll online or download an enrollment form by visiting www.canarx.com (WebID: SMHG).

SIMPLE * SAFE * CONFIDENTIAL

CanaRx is a voluntary program and does not replace your current prescription benefit plan.

If you have additional questions, call CanaRx’s toll-free number 1-866-893-6337.

Benefit Summaries and Plan Rates

Benefit Summaries and Plan Rates